If your using Exchange Server 2010 and your trying to reset someone’s voicemail PIN and you get the following error. 

Now like me you may think strange and this normally works with no problems,  and miss the obvious bit in the first line of the error (MapiExceptionShutoffQuotaExceeded) but it is just a simple issue that you cant reset a PIN if there mailbox is full. If you get this error check the size of the users mailbox and increase if required.

Unable to save Unified Messaging PIN for mailbox ‘[email protected]’ : Cannot save changes made to an item to store.

Cannot save changes made to an item to store.
MapiExceptionShutoffQuotaExceeded: Unable to save changes. (hr=0x80004005, ec=1245)

Diagnostic context:

    Lid: 55847   EMSMDBPOOL.EcPoolSessionDoRpc called [length=393]

    Lid: 43559   EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=196][latency=0]

    Lid: 23226   — ROP Parse Start —

    Lid: 27962   ROP: ropSetProps [10]

    Lid: 27962   ROP: ropSaveChangesMessage [12]

    Lid: 17082   ROP Error: 0x4DD    

    Lid: 18273 

    Lid: 21921   StoreEc: 0x4DD    

    Lid: 27962   ROP: ropExtendedError [250]

    Lid: 1494    —- Remote Context Beg —-

    Lid: 26426   ROP: ropSaveChangesMessage [12]

    Lid: 5721    StoreEc: 0x4DD    

    Lid: 60391 

    Lid: 4465    StoreEc: 0x4DD    

    Lid: 6926    StoreEc: 0x4DD    

    Lid: 1750    —- Remote Context End —-

    Lid: 31418   — ROP Parse Done —

    Lid: 21457 

    Lid: 19665   StoreEc: 0x4DD    

By Duncan

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